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SAS Scandinavian Airlines delay compensation: how to claim yourself

If your SAS Scandinavian Airlines flight arrived 3 hours or more late, was cancelled at short notice, or you were denied boarding, you may be entitled to compensation. You don’t need a claim company: you can claim it yourself and keep the full amount.

Check my SAS Scandinavian Airlines flight

Which SAS Scandinavian Airlines flights are covered?

SAS Scandinavian Airlines is based in Europe. All its flights leaving the EU, Iceland, Norway or Switzerland are covered by EU261, and so are its flights into them from anywhere.

Its flights from the UK are covered by UK261, and so are its flights into the UK from outside the EU.

Verify the licensing state of the operating SAS entity (Denmark/Norway/Sweden); all are EU/EEA.

How much you may be owed

  • Up to 1,500 km€250 / £220
  • 1,500 – 3,500 km€400 / £350
  • Over 3,500 km€600 / £520

Per passenger, under EU261 / UK261.

How to claim from SAS Scandinavian Airlines

  1. Check your flight for free to see if you may be entitled and how much.
  2. Get your claim pack: a letter to SAS Scandinavian Airlines citing the regulation, and instructions for sending it.
  3. Send it to SAS Scandinavian Airlines and give them 14 days to reply.
  4. If they refuse or don’t reply, use the reply templates or escalate to the enforcement body.

A claim company would typically keep up to €210 of a €600 payout. With a €19 claim pack, you keep €581.